Chaos Phoenix

How to get started with Chaos Phoenix

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Setup & installation

Follow our step-by-step guides to get up and running with Phoenix quickly and easily

 

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This page provides an overview on setting up and installing Chaos Phoenix.

 

Overview


This guide serves as a reference for the installation of Phoenix for 3ds Max and 3ds Max Design. You can download the latest official version of Phoenix from http://www.chaos.com with the account supplied to you by Chaos or your reseller.

This page covers installation of Phoenix through the Phoenix installer. For additional setup and troubleshooting, see the following pages:

If you experience any problems, please check the Installation Troubleshooting page.

Installation of Phoenix


The Phoenix installer will automatically remove any previous installations. This will allow you to seamlessly upgrade from older versions of Phoenix. If you experience problems, you can manually uninstall the previous versions to perform a clean install. For more information, please refer to the Uninstalling Phoenix page.

Before running the installation, make sure your Windows account has administrative privileges and the dongle is not plugged in.

 

Setting up the installation


Run the installer.

1. Upon the start of the installation, Windows may ask you for permission to run the installer with administrator privileges. Please confirm.

2. You will be presented with the Phoenix Licensing Agreements. Please take a moment to review the agreements. Click the I accept the Agreement button to proceed.

3. If you press the Advanced button during the next step, you will see the full list of customizable settings:

 Directories – Please check if the default folders are correct. Common settings for an installation for 3ds Max 2021 with default paths should look like the screenshot below.

Learn more about setting up directories – Will open a new browser window/tab to the Phoenix for 3ds Max Setup and Installation page.

4. Licensing – Specifies whether the Chaos License Server will run locally or on another machine.

Need help setting up licensing? – Will open a new browser window/tab to the Phoenix for 3ds Max documentation page.

If you select the Remote option, you will have to fill in the IP address of your Chaos License Server in the field labeled Primary License Server. Please leave the port 30304 unchanged.

5. File Associations – The selected file types will be associated and opened by default with the Phoenix Standalone Previewer.

6. When ready, click the Install button.

 

 

Completing the installation


1. After you click the Install button, the installer will proceed to uninstall any previous versions and install Phoenix on your machine.

2. If the installation was successful, you will get the screen shown in the screenshot below.

Open Online Changelog  will open the text file with changes broken down by releases (also available through the Version Change Logs).

3. Click the Done button.

To make sure that your license server is up and running and you have the necessary licenses, please proceed to the Set Up Your Phoenix License page.

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